Shipping policy

Shipping Policy

At Pokemanga Madness, we're committed to getting your collectibles to you safely and quickly. Please review our shipping information below.

Shipping Within Australia

We ship exclusively within Australia using Australia Post. We offer the following shipping options:

• Standard Shipping: 5-7 business days via Australia Post
• Express Shipping: 2-3 business days via Australia Post Express
• Registered Post: Available for high-value items with tracking and signature confirmation

Processing Time

Orders are typically processed within 1-2 business days. You'll receive a tracking number via email once your order ships.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the weight of your order.

Packaging

All collectible cards and graded items are carefully packaged with protective materials to ensure they arrive in perfect condition. We use rigid mailers, bubble wrap, and secure packaging for all valuable items.

Tracking Your Order

Once your order ships, you'll receive an Australia Post tracking number via email. You can use this to monitor your delivery progress on the Australia Post website.

International Orders

We do not currently offer international shipping. We only ship to addresses within Australia.

Delivery Issues

If your order is delayed, damaged in transit, or goes missing, please contact us immediately at your registered email. We'll work with Australia Post to resolve the issue and ensure you receive your items.

Questions?

If you have any questions about shipping, please don't hesitate to contact us.